Refund policy
We hope you love your purchase from Sodade Gardens. If for any reason it’s not the right fit, we’re here to help.
Returns
• You may return your item within 14 days of delivery, in line with EU consumer law.
• Items must be unused, undamaged, and in their original packaging.
• To start a return, please contact us at sodadegardens@gmail.com with your order number.
Returns
• You may return your item within 14 days of delivery, in line with EU consumer law.
• Items must be unused, undamaged, and in their original packaging.
• To start a return, please contact us at sodadegardens@gmail.com with your order number.
Refunds
• Once we receive and inspect your return, we’ll notify you of the refund approval.
• Approved refunds will be processed to your original payment method within 5–10 business days.
• If your item arrives damaged or defective, please contact us within 48 hours of delivery, including photos of the issue.
• In these cases, we will offer a replacement or full refund, including return shipping if applicable.
Return Shipping
• Return shipping costs are the responsibility of the customer, unless the item is damaged or defective.